Delivery & Shipping
Please be aware that during exceptional circumstances, delivery times may vary.
Orders can be delivered to one address only; delivery charges are per order.
UK Delivery options (orders placed Monday- Friday excluding Bank Holidays)
1. Standard delivery: £4.50 - FREE for orders over £45
- Delivery within 3-5 working days
- Orders will be delivered Monday - Friday.
- Once your order has been dispatched, you will receive an email to confirm and a tracking number.
Please note: Standard delivery time frames are approximate.
2. Next day delivery: £6.50 - FREE for orders over £100
- Next day delivery applies to only for on orders placed before 2pm Monday - Friday.
- Orders placed after 2pm Monday - Thursday will be dispatched next day
- Orders placed after 2pm Friday - Sunday will be delivered on the Tuesday.
- Orders will be delivered Monday - Saturday. Please allow one extra working day during Bank Holidays.
- Once your order has been dispatched, you will receive an email to confirm and a tracking number.
Please note: Next Day Delivery is not guaranteed.
3. Saturday delivery: £13
- Delivery on the next available Saturday for orders placed by 1pm Friday
- Once your order has been dispatched, you will receive an email to confirm and a tracking number.
During promotional periods, your order may take a little longer to arrive.
Please allow up to 5 working days for orders to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas to be prepared, dispatched and delivered.
Please note: During promotional and peak trading periods, your order may take a little longer to arrive.
INTERNATIONAL DELIVERY 2-5 WORKING DAYS
- Ireland: £15.50 or FREE for orders over £100
Please allow up to 5 working days for your order to be prepared, dispatched and delivered. Once your order has been dispatched, you will receive an email to confirm and a tracking number.
During promotional periods, your order may take a little longer to arrive.
Please contact customercare@dollsmash.com for Worldwide shipping.
LIABILITY
DOLL SMASH does not accept any liability for delays in delivery caused by any third party. Please ensure that addresses are entered correctly the time of ordering. You will be notified by email once your order has been received.
Upon receipt of your item(s), we will provide you details of your rights to cancel or return your order.
