Doll Smash
    

Delivery & Shipping

 

Please be aware that during exceptional circumstances, delivery times may vary.

Orders can be delivered to one address only; delivery charges are per order.

UK Delivery options (orders placed Monday- Friday excluding Bank Holidays)

 

1. Standard delivery (3-5 days) FREE 

  • Orders will be delivered Monday - Friday.
  • Once your order has been dispatched, you will receive an email to confirm and a tracking number.

Please note: Standard delivery time frames are approximate.

 

2. Next day delivery £6.95 or FREE for orders over £100

Next Day Delivery on orders placed before 2pm Monday - Friday. If you place your order after 2pm, it will be delivered the following

  • Working day. If you place your order after 2pm Friday - Sunday, it will be delivered on the Tuesday.
  • ‌Orders will be delivered Monday - Saturday. Please allow one extra working day during Bank Holidays.
  • Once your order has been dispatched, you will receive an email to confirm and a tracking number.

Please note: Next Day Delivery is not guaranteed.

 

3. Express delivery (2 working days) £4.95 or FREE for orders over £60

  • Please allow 2 working days for your order to be prepared, dispatched and delivered.
  • ‌Orders will be delivered Monday - Saturday.    
  • Once your order has been dispatched, you will receive an email to confirm and a tracking number.

During promotional periods, your order may take a little longer to arrive.

Please allow up to 5 working days for orders to Scottish Highlands, Aberdeen, Northern Ireland and other rural areas to be prepared, dispatched and delivered.

NOTE: During promotional and peak trading periods, your order may take a little longer to arrive.

 

INTERNATIONAL DELIVERY 2-5 WORKING DAYS

  • ‌Ireland - £5 or FREE on orders over £50
  • Europe - £10 or FREE on orders over £100

Please allow up to 5 working days for your order to be prepared, dispatched and delivered. Once your order has been dispatched, you will receive an email to confirm and a tracking number.

During promotional periods, your order may take a little longer to arrive.

Please contact customercare@dollsmash.com for Worldwide shipping.

 

LIABILITY

DOLL SMASH does not accept any liability for delays in delivery caused by any third party. Please ensure that addresses are entered correctly the time of ordering. You will be notified by email once your order has been received. 

Upon receipt of your item(s),we will provide you details of your rights to cancel or return your order.